Frequently Asked Questions
Everything you need to know about your Chronicles style journey.
How long does shipping typically take?
Standard domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your garments sustainably sourced?
At Chronicles, we prioritize ethical manufacturing and use organic or recycled materials in over 60% of our collections to ensure your fashion choices are planet-friendly.
Can I change or cancel my order after it has been placed?
Orders are processed quickly, but we have a 1-hour window for changes or cancellations. Please contact our support team immediately via live chat for assistance.